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Frequently Asked Questions on Mobile Coupons

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Mobile Coupon Capabilities

Claim, Redeem or Save and Validate are common terms in the Coupon industry.

Claim:

Claiming is the next step a customer takes after they have received and opened the coupon. In many cases the customer is asked to press a button or scratch the coupon before claiming, but we can also ask the customer to log in with a social media account before proceeding (with a scratch or button), so no matter the outcome of the prize mechanic (win or loose), we have captured their details.coupon-actions-social-login-or-social-share

One of the great things about Mobile Coupon Factory’s is our multiple claim methods – these are the ‘actions’ we ask the customer to do to claim the reward they just were offered in the Coupon. To see all the ways you ask your customers to claim please read this post.

Redeem or also called Save:

Redeeming refers to the different ways a customer can use a claimed coupon. We offer you a few different methods and its feasible to have a number of these activated on one coupon.

Use Now:

Clicking the Use Now button starts the selected validation process for the customer to have their coupon validated. This can occur in-store or on-line. If a customer accidentally presses use now, whist not in-store that’s OK and can can again come back to the use now screen at any time.

Save to their Mobile Wallet:

The coupon can be saved to Apple Wallet (Apple Passbook) and Android Pay (Google Wallet). With a simple click the coupon is stored in their Mobile Wallet App.

Save to email:

The coupon can be sent to email and stored in the customer’s mailbox. The saved email contains an image of the coupon, the barcode from validation, the terms and conditions and a direct link to the online coupon.

Save to PDF:

The coupon can be saved as a PDF file on the customer’s device.

Print coupon:

Mobile coupons are the future, but not everybody has a smartphone with internet. With this print option, the customer can print his coupon for non-digital use. This gives people without mobile Internet or smartphones the ability to use these coupons in stores.

For more detail on redeeming read this post.

Validation:

Validation is the process of checking a coupon to ensure that it is both legitimate and it has not been previously claimed. It is a process that should be undertaken to reduce fraud and to ensure that your campaign is executed as per your original guidelines.

The many methods of validation are explained within this post validation methods.

Your Mobile Coupon Factory Campaign

Claim, Redeem or Save and Validate are common terms in the Coupon industry.

Claim:

Claiming is the next step a customer takes after they have received and opened the coupon. In many cases the customer is asked to press a button or scratch the coupon before claiming, but we can also ask the customer to log in with a social media account before proceeding (with a scratch or button), so no matter the outcome of the prize mechanic (win or loose), we have captured their details.coupon-actions-social-login-or-social-share

One of the great things about Mobile Coupon Factory’s is our multiple claim methods – these are the ‘actions’ we ask the customer to do to claim the reward they just were offered in the Coupon. To see all the ways you ask your customers to claim please read this post.

Redeem or also called Save:

Redeeming refers to the different ways a customer can use a claimed coupon. We offer you a few different methods and its feasible to have a number of these activated on one coupon.

Use Now:

Clicking the Use Now button starts the selected validation process for the customer to have their coupon validated. This can occur in-store or on-line. If a customer accidentally presses use now, whist not in-store that’s OK and can can again come back to the use now screen at any time.

Save to their Mobile Wallet:

The coupon can be saved to Apple Wallet (Apple Passbook) and Android Pay (Google Wallet). With a simple click the coupon is stored in their Mobile Wallet App.

Save to email:

The coupon can be sent to email and stored in the customer’s mailbox. The saved email contains an image of the coupon, the barcode from validation, the terms and conditions and a direct link to the online coupon.

Save to PDF:

The coupon can be saved as a PDF file on the customer’s device.

Print coupon:

Mobile coupons are the future, but not everybody has a smartphone with internet. With this print option, the customer can print his coupon for non-digital use. This gives people without mobile Internet or smartphones the ability to use these coupons in stores.

For more detail on redeeming read this post.

Validation:

Validation is the process of checking a coupon to ensure that it is both legitimate and it has not been previously claimed. It is a process that should be undertaken to reduce fraud and to ensure that your campaign is executed as per your original guidelines.

The many methods of validation are explained within this post validation methods.

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